Frais de livraison en France offerts à partir de 49 €
Frequently Asked Questions
DELIVERY
Country of dispatch: France
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Delivery times and costs: FRANCE
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Ready to ship by Colissimo (without signature) within 3-5 working days
or in Letter followed within 5-7 working days
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Shipping costs based on the total weight of the items ordered
Free delivery for all orders over 50.00 € purchase in the store
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Delivery possible within a radius of 20 km around Sallèles d'Aude (11) or to pick up all orders on site at the workshop (home)
only by appointment
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De Fil en Symbol undertakes to offer free delivery only for alternative masks in France .
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Delivery times and costs: EUROPE
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Ready to ship by Colissimo (without signature) within 5 to 10 days depending on the countries offered
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Shipping costs based on the total weight of the items ordered
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Free delivery for all orders over € 80.00 purchase in the store
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GENERAL INFORMATION
The following items cannot be returned or exchanged
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Given the nature of these items, I cannot accept returns for:
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Custom or made-to-measure orders
Alternative masks for hygiene reasons
(alternative masks delivered packaged after preparation according to AFNOR recommendations and barrier gestures)
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PAYMENT OPTIONS
Paypal
Sum'up CB contactless possible (only for hand delivery)
Wire to Symbol Gift Card
From Wire to Symbol processes your payment information in a secure manner.
The De Fil en Symbol store does not have access to your credit card information.
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RETURNS AND EXCHANGES
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I accept returns and exchanges without problem
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Simply contact me within: 14 days of delivery
Return items to me within: 30 days of delivery
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I do not accept cancellations
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Please contact me if there is any problem with your order.
LEGAL NOTICE
Article L. 335-3 of the intellectual property code condemns as an offense of counterfeiting:
"Any reproduction, representation or distribution, by any means whatsoever, of an intellectual work in violation of the rights of the author,
as defined and regulated by law. "
In accordance with the provisions of Articles 6-III AND 19 of the Law for Confidence in the Digital Economy, we inform you that:
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Website created and hosted on WIX.com
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www.defilensymbole.com is published by:
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From thread to symbol
21, rue Lucie Aubrac
11590 Sallèles d'Aude (France)
Siret: 50791068500043